Grievance Redressal Mechanism For Our Lenders

We are committed to transparency and customer satisfaction. Please find below the contact information for each lender. If you have any queries, concerns, or grievances regarding your loan, feel free to reach out to the respective lender directly.

ClickMyLoan

Grievance Redressal Officer:
Apoorve Bansal
Telephone:
+91 9811688715
Support Email:
help@clickmyloan.com

CredittPlus

Grievance Redressal Officer:
Grievance Officer
Telephone:
+91 022-48931131
Grievance Email:
grievance@credittplus.com
Support Email:
support@credittplus.com

DMI Finance

Grievance Redressal Officer:
Ashish Sarin (SVP - Customer Success)
Telephone:
011-41204444
Grievance Email:
grievance@dmifinance.in
Support Email:
head.services@dmifinance.in

EmergencyPaisa

Grievance Redressal Officer:
Sunny Sharma
Telephone:
+91 7678788858
Telephone:
+91 7678378898
Grievance Email:
grievance@emergencypaisa.com
Support Email:
care@emergencypaisa.com

FlexiLoans (Epimoney Private Limited)

Grievance Redressal Officer:
Ms. Pranaali Sawant
Telephone:
+91 8879758863
Telephone:
022-68222222
Grievance Email:
nodal.grievance@epimoney.com
Support Email:
myaccount@flexiloans.com

FlexSalary (Vivifi India)

Grievance Redressal Officer:
Prakash Rajan
Telephone:
+91 91211-96333
Telephone:
040-46175151
Email:
pno@vivifin.com
Support Email:
support@flexsalary.com

Grow Money (Cashvia)

Grievance Redressal Officer:
Nodal Officer
Telephone:
9108800604
Grievance Email:
grievance@groww.in
Support Email:
support@groww.in

Hero FinCorp

Grievance Redressal Officer:
Monica Arora (PNO & GRO)
Telephone:
0124-3633945
Telephone:
1800-102-4145
Email:
nodal.officer@herofincorp.com

InCred

Grievance Redressal Officer:
Vaidyanathan Ramamoorthy
Telephone:
022-42117799
Grievance Email:
incred.grievance@incred.com

InstaMoney (Lendbox)

Grievance Redressal Officer:
Grievance Redressal Officer
Telephone:
011-41171732
Grievance Email:
grievance@lendbox.in
Support Email:
support@instamoney.app

LendingKart

Grievance Redressal Officers:
Ketan Sali (GRO), Sayanendu Chatterjee (PNO)
Telephone:
+91 6358874622
Telephone:
+91 7069087586
Grievance Email:
grievance.redressal@lendingkart.com
Support Email:
nodalofficer@lendingkart.com

Loan112

Grievance Redressal Officers:
Ansh Rai, Suraj Pratap Singh Chauhan
Telephone:
+91 7840064789
Telephone:
+91 9205607936
Grievance Email:
grievance@loan112.com
Grievance Email:
grievance@devmunifinance.com

MoneyTap (Freo/WMYN Tech)

Grievance Redressal Officer:
Grievance Officer
Telephone:
080-61914567
Grievance Email:
grievance@moneytap.com
Support Email:
hello@moneytap.com

mPokket

Grievance Redressal Officers:
Raktim Addya (GRO), Sumanta Mukherjee (PNO)
Telephone:
033-68157400
Telephone:
+91 7605057586
Grievance Email:
grievance@mpokket.com
Support Email:
nodal@mpokket.com

Muthoot Fincorp

Grievance Redressal Officers:
Julia Mathew (GRO), Pranay (PNO)
Telephone:
0471-4911626
Telephone:
1800-102-1616
Grievance Email:
pno@muthootfincorp.com
Support Email:
customercare@muthoot.com

MyMoneyBazaar

Grievance Redressal Officer:
Nodal Officer
Telephone:
011-40045678
Grievance Email:
grievance@mymoneybazaar.com
Support Email:
support@mymoneybazaar.com

Nira (Finova Capital)

Grievance Redressal Officer:
Grievance Officer
Telephone:
080-46808000
Grievance Email:
grievance@nirafinance.com
Support Email:
support@nirafinance.com

Omozing (Aparampaar Finance)

Grievance Redressal Officers:
Madhusudan M. (PNO & GRO), Neelam Dwivedi
Telephone:
+91 8884800789
Telephone:
+91 9741022988
Grievance Email:
grievance@aparampaar.co.in
Support Email:
care@aparampaar.co.in

PayMe

Grievance Redressal Officer:
Grievance Redressal Officer
Telephone:
0120-6971400
Grievance Email:
grievance@paymeindia.in
Support Email:
support@paymeindia.in

Poonawalla Fincorp

Grievance Redressal Officer:
Arnab Das (PNO & GRO)
Telephone:
020-67808090
Telephone:
020-67808012
Grievance Email:
grievance@poonawallafincorp.com
Support Email:
pno@poonawallafincorp.com

Prefr (NDX P2P / Faircent)

Grievance Redressal Officer:
Grievance Officer
Telephone:
080-48130600
Grievance Email:
grievance@prefr.com
Support Email:
support@prefr.com

Protium (Protium Finance)

Grievance Redressal Officer:
Anuj Chatterji (Head - Customer Service)
Telephone:
+91 8591201937
Grievance Email:
GRO@protium.co.in
Support Email:
customerservice@protium.co.in

RamFincorp

Grievance Redressal Officer:
Nodal Officer
Telephone:
011-40037700
Grievance Email:
grievance@ramfincorp.com
Support Email:
care@ramfincorp.com

RapidMoney

Grievance Redressal Officer:
Grievance Officer
Telephone:
022-68364100
Grievance Email:
grievance@rapidmoney.in
Support Email:
support@rapidmoney.in

Rupee112

Grievance Redressal Officers:
Manisha Dass, Harshit Kumawat
Telephone:
+91 9667292733
Telephone:
+91 7835019091
Grievance Redressal Officer:
manisha.dass@vrindafintech.com
Support Email:
care@rupee112.com

SalaryNow

Grievance Redressal Officers:
Kanhaiya Singh (GRO), Nikhil Dhamija (Nodal)
Telephone:
+91 7669065390
Telephone:
+91 9654579927
Grievance Email:
grievance@salarynow.in
Support Email:
nodal@salarynow.in

SalaryOnTime

Grievance Redressal Officer:
Grievance Officer
Telephone:
011-40541100
Grievance Email
nodal@salaryontime.com
Support Email:
support@salaryontime.com

SmartCoin

Grievance Redressal Officers:
Ravi Kumar (GRO), Nadeem K. (GRO - Upmove)
Telephone:
+91 9986640571
Telephone:
+91 9986640581
Grievance Email:
grievance@smartcoin.co.in

Tap4Credit

Grievance Redressal Officer:
Dinkar Chaudhary
Telephone:
+91 9217376625
Grievance Redressal Officer:
dinkar.chaudhary@tap4credit.in

TrueBalance (Balancehero)

Grievance Redressal Officer:
Nodal Officer
Telephone:
0120-4001200
Grievance Email:
grievance@balancehero.com
Support Email:
cs@balancehero.com

TRUEFUND (Agrim Fincap)

Grievance Redressal Officer:
Vikas Mandav (GRO), Amit Mittal (NGRO)
Telephone:
0120-4643707
Telephone:
1800-4106-498
Grievance Email:
gro@agrimfincap.com
Support Email:
nodal@agrimfincap.com

TrustPaisa

Grievance Redressal Officer:
Harish S., Sharath Kumar
Telephone:
022-69875199
Telephone:
080-45040500
Grievance Email:
grievance@trustpaisa.com

USFB (Utkarsh Small Finance Bank)

Grievance Redressal Officer:
Principal Nodal Officer
Telephone:
1800-123-9878
Grievance Email:
nodal.officer@utkarsh.bank
Support Email:
customercare@utkarsh.bank

ZapCash

Grievance Redressal Officer:
Customer Relationship Manager, GRO
Telephone:
85-0309-0309
Grievance Email:
grievance@zapcash.in
Support Email:
care@zapcash.in

Zype

Grievance Redressal Officer:
Grievance Redressal Officer
Telephone:
022-69021100
Grievance Email:
grievance@getzype.com
Support Email:
support@getzype.com

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